COVID-19 Frequently Asked Questions

We understand that you probably have a lot of questions around schools and the current COVID-19 situation, so we have put together the following frequently asked questions which may help. We will make this list available online and that will be updated as we find out more information.

If you do not find the information that you need here please contact us.

How long will school be closed for?

We are not certain when school will be able to re-open, and when we do re-open if it will be a phased or full return. We are currently expecting the situation to remain in place until February half term but will be led by government advice.

We will of course keep you up to date with any news.

I’m a critical worker – will my child be able to still attend school?

School is fully open for children of critical workers as defined here. If you would like your child to be in school, please complete this form as soon as possible.

What happens with vulnerable children?

School is fully open for children in vulnerable groups. If you feel that your child would benefit from this offer please contact the school to discuss your particular needs.

If my child is in school, do they have to wear uniform?

Yes, your child should report to school at the normal start time in full school uniform. Please also make sure that they are wearing a mask as they will need to wear this when moving around the school.

How will the school communicate with parents during this time?

Our primary method of communication will be via email, so it is essential that your contact details are correct and up to date. If you need to update your details, please contact Jackie Sherlock.

We will also send text messages, as well as twitter posts so please make sure you are following us @coltonhillscs.


Can my child still access free school meals?

We will be arranging for families with children who are eligible for free school meals to be able to have access to food parcels or a voucher from the middle of next week.

We are committed to providing healthy meals to our students who receive free school meals, however the specifics may change as we are waiting on the latest Government advice on how the scheme will work. We will update you on the agreed plan early next week.


Is there anywhere I can find information on how to support wellbeing?

Our safeguarding team will be available to discuss any concerns that you may have about the wellbeing of your child during this difficult time. Please contact the school if you would like to speak to them.

In addition there are a range of support services listed on our safeguarding page.

Will the school be conducting lateral flow tests?

Schools will be carrying out routine COVID-19 testing of staff and pupils in school. We are currently in the process of setting up COVID-19 Lateral Flow Testing in our School, ensuring the tests are carried out in a safe environment. A letter will be sent to parents with more information on the process including requesting your consent before any testing is carried out.


What is happening with exams?

It is unclear what will happen with summer exams however it is likely that they will not take place in the traditional way. There will be some form of assessment, so it is important that students stay engaged with their learning and work towards their goals.

We will liaise directly with students who have exams scheduled in the coming months to make sure they know what is happening.


How does remote learning work?

Any student that is not in school is expected to engage fully with remote learning. Teachers have worked extremely hard to put together a range of engaging learning experiences.

There will be a combination of live lessons and recorded teaching, and there has been work done to ensure that lessons are delivered in the most appropriate way possible.

Attendance will be taken, and if students are not engaging with online learning, we will contact parents/carers directly.


How does my child access their learning?

Microsoft Teams will be the primary method of teaching. There may be other online learning resources, but teachers will advise about any specific platforms that they need.


If your child has any problems accessing their online learning, they should contact their form teacher in the first instance.


What will my child’s learning look like during this time?

As a school we are developing a curriculum that will provide the best possible learning across the board. We will be sharing this curriculum with you over the coming days, and we trust that you will see that even though your child is learning remotely, they will still be taught engaging content.


Where can I find the latest information and guidance?

We are in the process of creating a parent hub on our website which will have all of the relevant information relating to COVID and remote learning and we will share this with you in the coming days.