Contact Info: Tel: 01902 558420 or Email
If you have any concerns about the safety or wellbeing of anyone in the home, at school, or in the community you can speak to any of the staff below via the school office on 01902 558420.
The school child protection and safeguarding policy can be found here.
Accessing support over the summer holiday
Crisis and support services
Childline 0800 11 11 www.childline.org.uk online chat available
Samaritans 116 123
Shout Text 24/7 85258
Police Emergency 999 / Non-emergency 101
Other support services
Kooth.com Chat to counsellors, message and peer to peer support
School nurses Text 07507 332 631 (NHS ChatHealth)
Attend your GP The GP can refer to a range of different services for physical and mental health related issues.
24/7 Mental Health Helpline 0345 646082
MASH (Multi Agency Safeguarding Hub) 01902 555392
Kooth, is a free online platform with some great resources for teenagers. Here's some of their latest support information
Dealing with exam stress
Our school works in partnership with West Midlands Police, on a project by the name of Operation Encompass. This project involves the reporting to schools when a child or young person has been exposed or involved in any Domestic Violence incidents.
As you are aware, we aim to give your child the best start to education. This includes ensuring they are confident, happy individuals. We take pride in their on-going positive development. As a school we have a duty to support your child within any sensitive issues that may arise.
A named Police Officer will share information in confidence with the Designated Safeguarding Lead or Designated Deputy Safeguarding Lead. We advocate supporting children and families at Colton Hills Community School. Our School will offer you a listening ear, support and advice as a whole family approach. This service will be treated highly confidentially.
We are keen to work in partnership with the Police and feel this will be extremely beneficial for all those involved.
Social Worker In School pilot
Colton Hills is taking part in a pilot programme with Cardiff University which places social workers in secondary schools with the aim of reducing referral rates to children’s social care (CSC), and improving educational attainment. It is hoped that this will also promote better inter-agency working between schools and the children’s social care system.
We are very proud to be taking part in this initiative. As a school community, we are dedicated to providing as much help and support as possible to all of our students’ families, and we feel that this is one of the ways that we can do that.
Our social worker, Ms O'Callaghan will be based in school and will be available to address any needs as they arise, and if you have any questions please contact us.
Safeguarding resources and links
Local Authority - In Wolverhampton if you are concerned about a child you can report your concerns to the City of Wolverhampton Children’s Services Multi-Agency and Safeguarding Hub (MASH) on 01902 555392.
Free, safe and anonymous online support for young people.
County Lines - Spot the signs information
Parent Info – provides support for parents from leading experts and organisations.
Think U Know – helpful advice with matters online.
NSPCC – helpful advice from the NSPCC on various topics in regards to keeping children safe. This ranges from understanding abuse, to online safety to self-harm and drugs and alcohol. You can also make an anonymous referral to the NSPCC if you are concerned about a child on 0808 800 5000.
Internet Matters - for support for parents and carers to keep their children safe online
London Grid for Learning - for support for parents and carers to keep their children safe online
Net-aware - for support for parents and careers from the NSPCC
UK Safer Internet Centre - advice for parents and carers
Some links to common issues:
A parent’s guide from the Dove Self-Esteem Project on how to help build your child’s self esteem.
Senior consultant psychiatrist Dr Ramya Mohan, offers tips on dealing with exam stress and on supporting your child while they're revising.
Some top tips around tackling bullying.
The Charlie Waller Memorial Trust and The Royal College of Psychiatrists give their advice on how to cope if you discover that your child is self-harming.
Understand about FGM and why it happens.
Some helpful advice on what parents can do if they are concerned that their child may be involved in a gang.
Justin Hancock, author of Talking to Teens About Sex, explains how to avoid awkward conversations about the birds and the bees with your child.